Return Policy

Thank you for shopping at The Lash Dept. Please review our return policy carefully before making a purchase.

No return policy:

We regret to inform you that we do not accept returns or exchanges on any products purchased through our website. All sales are final.

Quality assurance:

We take great care to ensure the quality of our products and thoroughly inspect them before they are shipped. However, if you receive a damaged or defective item, please contact us immediately at info@thelashdepartment.com

Cancellations:

Once an order is placed, it cannot be canceled or modified.

 

Refunds:

Refunds will not be provided for any reason, including but not limited to dissatisfaction with the product, change of mind, or ordering the wrong item.

Exceptions:

In the unlikely event that you receive the wrong item or if there is a mistake on our part, please contact us within 7 days of receiving your order so we can rectify the situation.